Every Pixel, On Time: UX for Modern Logistics

Porter, a leading logistics platform, offers cost-effective transport solutions across major Indian cities. As it expanded into new markets, scaling infrastructure became critical. We tackled this by redesigning the app architecture, adding new services, and streamlining the vehicle booking flow for greater speed and precision.
[WIP]

New vs Repeat User Experiences

New vs Repeat User Experiences

Displaying patient details on a 4-inch device was a challenging task. We had to make sure all important information was visible while keeping it clear for medical staff. They needed to easily see the patient’s critical conditions, current treatment, and next visit.

Displaying patient details on a 4-inch device was a challenging task. We had to make sure all important information was visible while keeping it clear for medical staff. They needed to easily see the patient’s critical conditions, current treatment, and next visit.

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Multiple pick and drop locations

Multiple pick and drop locations

Healthcare staff often don’t know if a patient is already registered with Simple. If the patient loses their ID card, it becomes even harder to find their records during follow-up visits. To solve this, we created a single starting point for nurses in both cases. This ensures they double-check if the patient is already registered by another healthcare worker or at a nearby facility. Avoiding duplicate entries is crucial for accurate diagnosis and follow-up care.

Healthcare staff often don’t know if a patient is already registered with Simple. If the patient loses their ID card, it becomes even harder to find their records during follow-up visits. To solve this, we created a single starting point for nurses in both cases. This ensures they double-check if the patient is already registered by another healthcare worker or at a nearby facility. Avoiding duplicate entries is crucial for accurate diagnosis and follow-up care.

Vehicle Selection

Vehicle Selection

When patients miss their follow-up appointments, the app shows them separately so healthcare staff can remind them to schedule their next visit.
This not only ensures an effective care system, but shows how well the program is working.

When patients miss their follow-up appointments, the app shows them separately so healthcare staff can remind them to schedule their next visit.
This not only ensures an effective care system, but shows how well the program is working.

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Fare settlement

Decentralizing public healthcare is important for two main reasons: first, to prevent staff at large hospitals from being overloaded with too many follow-up patients, and second, to allow patients to visit smaller, nearby health centers for regular check-ups and medication. To make this easier, we set up a system where staff can register patients at any facility and assign them to a location that’s more convenient for their next follow-up visit.

How to conduct a tele-consult visit for a patient with hypertension using Simple. This video is for healthcare workers in the field and medical officers treating patients virtually.