Pragati Mehrotra

Product X Design

Making technology feel a little more human.

WORK

FEATURED

EXPERIENCE

EDUCATION

PG Diploma in Child Psychology

Studying

Centre for Health Management and Research , Gov. of India

Graduate Certificate in Public Policy

Studying

The Takshashila Institution

Masters in Design

2010-2012

Indian Institute of Science, Bangalore

Design Manager

Design Manager

2019-2021

2019-2021

Role

Role

  1. UX Strategy

  2. Project Management

  3. Research Hiring

  4. Interaction Design

  5. Field Research

  6. Training

< WORK

Monitoring Hypertension Should Be Simple.

CONTEXT

Simple is a digital health platform supported by Resolve to Save Lives, to help healthcare workers manage patients with chronic conditions such as hypertension and diabetes. It streamlines follow-ups, patient communication and reporting, through an offline-first mobile experience built for low-resource settings. By reducing administrative overhead and improving continuity of care, Simple enables healthcare providers to focus more on patients and less on paperwork. It is completely free, open source and open to contributions from everyone.

OUTCOMES

999+

Facilities use Simple

20secs

Avg time to find a patient record

<30 secs

Time to record follow-up

PaTIENT RECORDS

Displaying patient details on a 4-inch device was a challenging task. We had to make sure all important information was visible while keeping it clear for medical staff. They needed to easily see the patient’s critical conditions, current treatment, and next visit.

SEARCH AND REGISTRATION

Healthcare staff often don’t know if a patient is already registered with Simple. If the patient loses their ID card, it becomes even harder to find their records during follow-up visits. To solve this, we created a single starting point for nurses in both cases. This ensures they double-check if the patient is already registered by another healthcare worker or at a nearby facility. Avoiding duplicate entries is crucial for accurate diagnosis and follow-up care.

OVERDUE PATIENTS

When patients miss their follow-up appointments, the app shows them separately so healthcare staff can remind them to schedule their next visit. This not only ensures an effective care system, but shows how well the program is working.

DECENTRALIZING HEALTHCARE

Decentralizing public healthcare is important for two main reasons: first, to prevent staff at large hospitals from being overloaded with too many follow-up patients, and second, to allow patients to visit smaller, nearby health centers for regular check-ups and medication. To make this easier, we set up a system where staff can register patients at any facility and assign them to a location that’s more convenient for their next follow-up visit.